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How Can I See the Status of My DNA Sample?

Important: Our estimated sample processing time is 2-3 weeks from the time your sample reaches the lab. Actual sample processing times may vary.

Your 23andMe profile homepage displays the status of your sample kit as it moves through each step of processing, from the time you order to the time you receive your results. Results typically take 2-3 weeks from the time a registered sample is received at the lab.

Step 1: Register your kit

Before you submit your sample, make sure to register your kit to a 23andMe account. To begin, visit www.23andme.com/start.

 

Step 2: Sample arrived at the lab

Samples typically reach the lab within 2-4 weeks. To track your kit's progress to the lab, a return tracking link is available on your profile homepage. For some regions*, return tracking will only be available after your kit reaches the distribution center and is on its way to the lab.

We'll send you an email when your sample is received at the lab and the barcode has been scanned. Once a sample is received, it enters the queue for processing.

 

Step 3-4: Prepping Your Sample and Extracting Your DNA

These steps include the time a sample spends in the queue at the lab, as well as the visual inspection of your sample, DNA extraction, and amplification of DNA from your sample. If your sample does not yield sufficient quantities of DNA, this step may be repeated.

 

Step 5: Genotyping

This step refers to the analysis of your saliva sample. We genotype your sample on our custom microarray chip. 

 

Step 6: Reviewing the Data

Quality review is where the data returned from a set of samples is reviewed to ensure that it meets our standards for call rate and accuracy. If your sample does not yield a call rate that meets our standards, this step may be repeated.

 

Step 7: Final Computation

Samples proceed to this step after they pass quality review. This step compares sample data with the rest of the 23andMe database to generate results for features like DNA Relatives.

 

Step 8: Results Ready

Once the computation step is complete, data is loaded into your account and your reports are made available. You will receive an email when your results are ready.

 

 

*Applies to kits shipped to Austria, Belgium, Czech Republic, Estonia, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, and Spain. 

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