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Account Information: Changing Your Password, Security Question, or Email Address

Important: This article includes instructions for updating your account email address, password, and security question when you are logged into your account.

  • If you cannot access your account because you have forgotten your password, you can review the instructions to reset your password.
  • If you are unable to access your account because you don't remember your account email address or the answer to your security question, please contact Customer Care.

You can update your account’s password, security question and answer, and email address by clicking the Edit or Change Password links on the Settings page:

If you are reviewing this article because you are interested in exercising your Right to Rectification under the EU’s General Data Protection Regulation (GDPR), please review our guide here.


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