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What countries do you ship to?

23andMe ships to the following countries and territories. If you do not see your country listed below, 23andMe is not available in your country. The availability of the 23andMe Personal Genome Service® depends on various issues such as transportation ease, local laws about genetic testing and sample transportation.

If your country is not listed, 23andMe cannot recommend our service to you or endorse alternative ways for you to receive our service. We apologize for any inconvenience.


Albania
American Samoa
Armenia
Australia
Austria
Azerbaijan
Belarus
Belgium
Bosnia and Herzegovina
Bulgaria
Canada
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Georgia
Germany
Greece
Guam
Hungary
Hong Kong
Iceland
Ireland
Israel
Italy

Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
Malta
Moldova
Monaco
Netherlands
New Zealand
Northern Mariana Islands
Norway
Poland
Portugal
Puerto Rico
Romania
San Marino
Singapore
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom
United States
Vatican City
Virgin Islands, U.S.

Single kit orders can be shipped via standard or express methods, while orders of more than one kit are automatically shipped via express international courier. Return shipping consists of detailed FedEx shipping instructions and information, packaging, a pre-paid airbill, and export documentation.

For international shipping, customs duties are included in the international shipping cost; however, if you live in one of the Non Delivery Duties Paid countries - Armenia, Azerbaijan, Belarus, Georgia, or Moldova - the recipient of the order is responsible for paying the customs duties assessed.

When returning your saliva sample to our lab, it is important to know that your sample must be returned using the prepaid shipping materials included with your kit, and must be used in and returned from the same country listed on your order. The documentation included with your international order is vital towards ensuring the uninterrupted acceptance and transport of your sample to the lab. If you have lost your replacement shipping materials, we will ship you replacements free of charge. Replacement shipping materials can only be sent to the same shipping country as the original order. You can request a replacement kit by contacting Customer Care.

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