Your Account and Profile

The New 23andMe Experience

• ★ Mapping features from the original 23andMe to the new 23andMe experience
• What features are being discontinued in the new 23andMe experience?
• What features will remain on the original site?

Account Creation and Access

• Forgot your password?
• Creating a 23andMe account
• Confirming your account email address
• Navigating between profiles
• Requesting account closure

Profile and Account Settings

• What’s New In Your Account Settings?
• Which Ancestry setting in My Profile should I choose?
• Changing Personal Information: Name, Sex, Birthdate
• Account Information: Changing Your Password or Email Address
• Privacy: Sharing, DNA Relatives, 3rd party apps
• Preferences: Notifications and Consent

See all 8 articles

Raw Data

• What is 23andMe Raw Data?
• Accessing and Downloading Your Raw Data
• Navigating your Raw Data
• Raw Data Technical Details

23andMe Forums

• Using the 23andMe Forums