Your Account and Profile

The New 23andMe Experience

• What features are being discontinued in the new 23andMe experience?
• What features will remain on the original site?

Account Creation and Access

• Forgot your password?
• Creating a 23andMe account
• Confirming Your 23andMe Account Email Address
• Navigating between profiles
• Signing In With Google
• Requesting 23andMe Account Closure

Profile and Account Settings

• Adding 2-Step Verification to Your 23andMe Account
• 23andMe Beta Testing Program
• What’s New In Your Account Settings?
• Which Ancestry setting in My Profile should I choose?
• Changing 23andMe Personal Information: Name, Sex, Birthdate
• Account Information: Changing Your Password or Email Address

See all 11 articles

Raw Data

• What is 23andMe Raw Data?
• Accessing Your Raw Genetic Data
• Navigating your Raw Data
• Raw Genotype Data Technical Details

23andMe Forums

• Accessing the 23andMe Customer Forums

The 23andMe Mobile App

• The 23andMe Mobile DNA Reports App